Implementing technological developments

16. Curve of Complexity
U-shaped complexity curve: high at first; drops and evens out; then rises sharply with innovations. The same technology that simplifies life by providing more functions
in each device/process, also complicates life by making the device/process harder to learn and use.

*Move over amateurs

*Too much library info

Study Question

What are the differences among how technology specialists deal with the curve and how lay people deal with it?

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Norman, The Design of everyday things