Technological developments for the digital environment

11.Why computer-related designs go wrong

• Computers break most of the rules of good design.
• Most users end up spending an inordinate amount of time working on the computer rather than on the problem.
• Creeping featurism.
• Worshiping false complexity.

* Chapter 1: Drop Everything You Are Doing

* Chapter 2: Growing Up: Moving from Technology-Centered to Human-Centered Products

Study Question

Consider your own computer: which design aspects need the most improvement? Which work best?

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These readings are from

The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution 1998, Cambridge MA, MIT Press